Security = Trust
Industrial-grade security standards
The AI workspace
for EPC & industrial
proposals teams.
Security is a core feature, not an afterthought.
Loonar is built to protect sensitive commercial documents so you can use it with confidence and peace of mind.
Cybersecurity
Cybersecurity
Our security approach
Cybersecurity
Our security approach
EU storage and processing
Your data is stored and handled in EU regions by default, and managed in line with EU GDPR requirements.
EU storage and processing
Your data is stored and handled in EU regions by default, and managed in line with EU GDPR requirements.
EU storage and processing
Your data is stored and handled in EU regions by default, and managed in line with EU GDPR requirements.
Your data stays within your organisation
Your documents and outputs are never shared with other customers or used for anyone else’s benefit.
Your data stays within your organisation
Your documents and outputs are never shared with other customers or used for anyone else’s benefit.
Your data stays within your organisation
Your documents and outputs are never shared with other customers or used for anyone else’s benefit.
Encryption end‑to‑end
Data is encrypted to reduce the risk of unauthorised access, both when it's transfered and stored.
Encryption end‑to‑end
Data is encrypted to reduce the risk of unauthorised access, both when it's transfered and stored.
Encryption end‑to‑end
Data is encrypted to reduce the risk of unauthorised access, both when it's transfered and stored.
Data minimisation by design
We process only what’s necessary to deliver the results you expect and to run and secure the platform.
Data minimisation by design
We process only what’s necessary to deliver the results you expect and to run and secure the platform.
Data minimisation by design
We process only what’s necessary to deliver the results you expect and to run and secure the platform.
Zero Data Retention (ZDR)
When AI is used to perform a task, AI models are configured not to keep your prompts or outputs after processing.
Zero Data Retention (ZDR)
When AI is used to perform a task, AI models are configured not to keep your prompts or outputs after processing.
Zero Data Retention (ZDR)
When AI is used to perform a task, AI models are configured not to keep your prompts or outputs after processing.
No AI model training
Customer data, prompts, and outputs are never used to train, fine-tune, or improve AI models, by Loonar or by third-party providers.
No AI model training
Customer data, prompts, and outputs are never used to train, fine-tune, or improve AI models, by Loonar or by third-party providers.
No AI model training
Customer data, prompts, and outputs are never used to train, fine-tune, or improve AI models, by Loonar or by third-party providers.
Data flow
Data flow
How we handle your data
Data flow
How we handle your data
Upload & secure storage
RFQs, proposals, and attachments are uploaded and stored in encrypted storage inside your tenant.
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Upload & secure storage
RFQs, proposals, and attachments are uploaded and stored in encrypted storage inside your tenant.
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Upload & secure storage
RFQs, proposals, and attachments are uploaded and stored in encrypted storage inside your tenant.
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Data processing inside your environment
Indexing and search/analysis processing happen within your tenant environment.
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Data processing inside your environment
Indexing and search/analysis processing happen within your tenant environment.
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Data processing inside your environment
Indexing and search/analysis processing happen within your tenant environment.
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AI processing with Zero Data Retention
When AI is used, requests are transmitted over encrypted connections and providers are configured for Zero Data Retention, with no storage or reuse of prompts or outputs for model training or improvement.
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AI processing with Zero Data Retention
When AI is used, requests are transmitted over encrypted connections and providers are configured for Zero Data Retention, with no storage or reuse of prompts or outputs for model training or improvement.
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AI processing with Zero Data Retention
When AI is used, requests are transmitted over encrypted connections and providers are configured for Zero Data Retention, with no storage or reuse of prompts or outputs for model training or improvement.
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Outputs stay in your tenant
Results are stored only inside Loonar within your tenant. Upon termination, data can be exported and deleted from production systems, with backups handled through standard retention cycles.
04
Outputs stay in your tenant
Results are stored only inside Loonar within your tenant. Upon termination, data can be exported and deleted from production systems, with backups handled through standard retention cycles.
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Outputs stay in your tenant
Results are stored only inside Loonar within your tenant. Upon termination, data can be exported and deleted from production systems, with backups handled through standard retention cycles.
04
FAQS
Questions about security?
Find answers to the most common security-related questions.
Where can I find your Data Processing Agreement?
You can find it at loonar-ai.com/dpa, together with our Cybersecurity Appendix.
Can we run a security review or audit?
Yes. See Section 9 (Audit & Inspection) of the DPA (loonar-ai.com/dpa) for the process and conditions.
Which sub‑processors do you use?
See Appendix C (Sub‑processors) for the current list, and Section 4.2 (Sub‑processor changes) for notice and objection rights. DPA: loonar-ai.com/dpa
What happens to our data when the service ends?
See Section 8 (Return and Deletion of Data) of our DPA (loonar-ai.com/dpa) for export and deletion steps, and backup handling.
Feel free to mail us for any enquiries: info@coosmo.co
FAQS
Questions? Answers!
Find Some quick answers to the most common questions.
Who’s behind Loonar?
coosmo is the company developing Loonar. Learn more about coosmo at coosmo.co
What documents can Loonar process?
Word, PDF, Excel; complex tables and engineering docs. P&ID reader available as an additional module in roadmap.
How do we get started?
We run a 3‑month personalization program to validate ROI in your workflow. You can continue on the annual license, or opt out.
How is pricing structured?
Pricing is linked to RFP volume; we get paid only on the value we generate for you, not number of users, unlimited licenses.
Feel free to mail us for any enquiries: info@coosmo.co
FAQS
Questions? Answers!
Find Some quick answers to the most common questions.
Who’s behind Loonar?
What documents can Loonar process?
How do we get started?
How is pricing structured?
Feel free to mail us for any enquiries: info@coosmo.co